The Townsville Ct. Project

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Frontier Building Group - Professional Home Improvements & Building

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Frontier Building Group - Professional Home Improvements & Building

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Case Study:
Townsville ADU Project

Frontier Building Group - Professional Home Improvements & Building

Project Overview: A Family’s Vision: Building the Perfect Home for Mom

When Paula’s mother decided to downsize, she had one clear goal—to stay close to family in a safe, comfortable space. She envisioned a thoughtfully designed accessory dwelling unit (ADU) where she could age gracefully, maintain her independence, and still be just steps away from her loved ones.

But as Paula and her husband, Aaron, quickly discovered, the journey to building an ADU was filled with unexpected obstacles. The City of Brantford rejected their container home, and they faced logistical and financial challenges that put their dream in jeopardy. That’s when they turned to Frontier Building Group—a team known for turning complex renovation challenges into seamless success stories.

Client Needs & Challenges: When Plans Fall Apart

Paula and Aaron had initially purchased a container home from a third-party vendor, believing it would be a quick and efficient solution. However, during the permitting phase, they hit a major roadblock—the City of Brantford did not allow container homes. They were now left with an unusable structure and an urgent need to pivot.

To make matters more complicated:

  • A cherished family-built shed occupied the ideal spot for the ADU and moving it would require a crane operation and meticulous planning.
  • The project timeline depended on the sale of Paula’s mother’s home, causing financial constraints and delays.

Their dream of a beautiful, functional, and legal ADU seemed to be slipping away—until Frontier stepped in with a solution.

Frontier’s Solution: A Custom-Designed ADU with Thoughtful Details

Understanding the urgency and emotional weight of the project, Frontier Building Group got to work designing a solution that would meet both the family’s needs and the city’s building regulations.

After consulting with Paula and Aaron, Frontier Building Group proposed a custom-built 12’ x 20’ ADU with a vaulted shed-style roof to maximize head height, brightness, and space efficiency. The roof design also enabled clever utilization of attic space for housing the hot water heater.

To ensure safe and convenient access to the main house, the project included a high-quality raised PVC deck and walkway.

Key Details:

  • Size: 12 ft x 20 ft
  • Features: Vaulted ceiling, transom window, hot water heater in attic
  • Budget: Around $200,000
  • Timeline: 3 months, completed on schedule for summer move-in

Overcoming Roadblocks: How Frontier Got It Done

  1. Permitting Issues: The city’s refusal to allow the container home required a complete redesign and re-scoping of the project.
  2. Budget Constraints: The project timeline hinged on the sale of Paula’s mother’s home, which delayed construction.
  3. Logistics: Relocating the family’s beloved shed required careful collaboration with a crane operator and additional planning.

Throughout the process, Frontier kept communication open, providing weekly updates, daily progress reports, and direct access to their primary consultant. Paula and Aaron always knew what was happening, what to expect next, and felt confident in every decision.

Solutions & Processes

  • Permits: Handled all zoning and building approvals on behalf of the client, ensuring a smooth process.
  • Custom Design: In-house designers created 3D renderings to provide a clear visual guide. Several design iterations were conducted to ensure the final layout met the family’s needs.
  • Communication: Weekly update meetings, daily progress reports, and consistent availability of the primary sales consultant kept the client informed and reassured throughout the process.

Client Collaboration

Paula and Aaron were actively engaged at every stage of the project. Open communication allowed them to share feedback and make informed decisions about design elements, ensuring their expectations were met. While specific revision dates weren’t initially set, this project highlighted the importance of structured review timelines for future endeavours.

Results & Impact: A Dream ADU, Built to Last

After months of planning and problem-solving, Paula’s mother now enjoys a beautifully designed, safe, and efficient ADU—just steps from her family. The completed ADU has been a resounding success.

  • The vaulted ceiling and transom window create an open, airy feel, making the space feel much larger than it is.
  • The raised deck and walkway ensure seamless access to the main house, eliminating safety concerns.
  • Every inch of the ADU was designed with her comfort, accessibility, and future needs in mind.

The project didn’t just provide a home—it provided peace of mind.

Key Takeaways

  1. Innovative Design: Vaulted ceilings and transom windows significantly enhance the sense of space and light in small units.
  2. Logistical Solutions: Collaborating with specialized operators, such as crane services, is crucial for unique challenges like relocating structures.
  3. Communication Matters: Regular updates and a clear line of communication ensure clients feel supported and confident throughout the process.

Core Values in Action:

This project exemplified Frontier’s core values:

  • “Talk is cheap; actions matter” – We delivered on every promise, ensuring a stress-free experience.
  • “Do the right thing” – We prioritized the client’s needs and adapted quickly to challenges.
  • “Reciprocate loyalty” – We worked with the family’s timeline and budget, proving that trust and integrity are at the heart of what we do.

Expert Tips for a Smooth ADU Project

Thinking about building an ADU? Here’s what this project can teach you:

✔️ Permitting can be tricky—work with a team that understands local regulations.
✔️ Vaulted ceilings and transom windows are game-changers for small spaces.
✔️ Having a structured review timeline keeps projects on track.
✔️ Unexpected obstacles? Work with a builder who finds solutions, not excuses.

For those considering an ADU renovation, it’s essential to partner with a team that listens, adapts, and has the expertise to navigate unexpected challenges. Frontier Building Group is dedicated to creating thoughtful, high-quality spaces that meet your unique needs.

Ready to Build Your Dream ADU? Let’s Talk!

Whether you’re planning a custom ADU, a major home renovation, or an addition to maximize your space, Frontier Building Group is here to make it happen—on time, on budget, and beyond expectations.

📧 Email us at info@frontierbuildinggroup.com

Your perfect space is just one call away. Let’s build something amazing together!